FAQ
Default solution folder, feel free to edit or delete it. (dont delete it)
What should I do if I'm traveling in an area without mobile service?
You can still use the University of Redlands 2Step authentication system e...
Thu, May 23, 2019 3:21 PM
The RedlandsID Password Portal will allow a user who has forgotten their password or that has been locked out from too many bad attempts, to verify their id...
Thu, Jul 27, 2023 11:55 AM
Etrieve is a fully browser-based content management solution that allows institutions to store and organize documents in a single location. Accessible from...
Mon, Sep 14, 2020 8:36 AM
Some users may have issues launching the COVID Pledge training. The following steps should ensure students can start the training.
Ensure they are u...
Fri, Jan 15, 2021 9:17 AM
The Report Message add-in works with Outlook to allow you to report suspicious messages to Microsoft as well as manage how your Microsoft 365 email account...
Mon, Feb 22, 2021 3:58 PM
When on home internet if you get the error "Connection refused" when trying to navigate to any *.etrieve.cloud address, and you have an Eero route...
Wed, Jan 24, 2024 11:16 AM
The below instructions are intended to resolve the following error when logging into UKG: An error has occurred. Please contact Ultimate Software for assist...
Mon, Nov 6, 2023 2:41 PM
To install the client:
From Finder, select the Go tab and scroll down to the Connect to Server tab.
Type in: smb://papercut-mf.redlands.edu/PCClient
...
Wed, Nov 8, 2023 3:06 PM