How to add an email to safe senders list in Microsoft 365

Introduction

If you want to make sure that you receive emails from trusted senders and avoid missing important messages that might be marked as spam, you can add their email addresses or domains to your safe senders list. This is a list of email addresses or domains that you trust and want to receive emails from.

There are different ways to add an email to safe senders list in Microsoft 365:

Outlook client

Open Outlook and go to the Home tab.
Click on Junk and then Junk E-mail Options.
Click on the Safe Senders tab and then click on Add.
Type the email address or domain that you want to add and click OK.
Repeat the steps for any other email addresses or domains that you want to add.
Click OK to close the Junk E-mail Options window.

Outlook on the web

Sign in to Outlook on the web and go to Settings > View all Outlook settings.
Click on Mail and then Junk email.
Under Safe senders and domains, click on Add and type the email address or domain that you want to add.
Press Enter or click on the check mark to confirm.
Repeat the steps for any other email addresses or domains that you want to add.
Click Save to apply the changes.
Click Save to apply the changes.

Email released from Quarantine

If you have an email that was released from quarantine, and you receive email from this address regularly, you can add it to the safe senders list.

Right click on the message.
Mouse over Block.
Click on Never block sender.

Conclusion

Adding an email to safe senders list in Microsoft 365 can help you ensure that you receive emails from trusted senders and avoid missing important messages that might be marked as spam. You can do this as an end user, as an admin, or as a group owner, using different methods and tools. You can also remove or edit the entries in your safe senders list at any time.