Adding an Email to Safe Senders List in M365

Microsoft 365 (M365) is a popular cloud-based productivity suite that offers a range of tools and services to help businesses and individuals collaborate and communicate effectively. One of the features of M365 is the Safe Senders List, which allows users to specify which email addresses or domains are safe and should not be treated as spam or junk mail. In this article, we will guide you through the process of adding an email to the Safe Senders List in M365.

Informational

Before we begin, it is important to note that adding an email to the Safe Senders List does not guarantee that all emails from that address will be delivered to your inbox. However, it does increase the likelihood that legitimate emails from that address will not be marked as spam or junk mail.

Step-by-Step Guide

Here are the steps to add an email to the Safe Senders List in M365:

Log in to your M365 account and navigate to the Outlook app.
Click on the gear icon in the top right corner and select "View all Outlook settings" from the dropdown menu.
In the left-hand menu, select "Junk email".
Scroll down to the "Safe senders and domains" section and click on the "Add" button.
Enter the email address or domain that you want to add to the Safe Senders List and click "Add".
Click "Save" to save your changes.

Troubleshooting

If you are still receiving emails from a sender that you have added to the Safe Senders List, there are a few things you can try:

Check your junk mail folder: Sometimes legitimate emails can still end up in your junk mail folder, even if you have added the sender to the Safe Senders List. Make sure to check your junk mail folder regularly to ensure that you are not missing any important emails.
Add the sender to your contacts: Adding the sender to your contacts can also help ensure that their emails are delivered to your inbox.
Contact your IT department: If you are still having issues receiving emails from a specific sender, it may be worth contacting your IT department to see if there are any additional steps that need to be taken.

Conclusion

Adding an email to the Safe Senders List in M365 is a simple process that can help ensure that legitimate emails are not marked as spam or junk mail. By following the steps outlined in this article, you can easily add an email to the Safe Senders List and increase the likelihood that you will receive important emails in your inbox.