How to Open a Shared Mailbox in Outlook Web

If you have been granted access to a shared mailbox in Outlook Web, you can easily access it and manage its contents. This article provides step-by-step instructions on how to open a shared mailbox in Outlook Web.

Instructions

Open Outlook Web: Go to https://outlook.office.com and sign in with your credentials.
Click on your profile picture: This is located in the top-right corner of the screen.
Select Open another mailbox: This option is located at the bottom of the drop-down menu.
Enter the shared mailbox email address: Type in the email address of the shared mailbox you want to access.
Click Open: This will open the shared mailbox in a new tab.
Manage the shared mailbox: You can now manage the contents of the shared mailbox, including reading and sending emails, creating and deleting folders, and managing contacts and calendar events.

Tips and Tricks

If you frequently access a shared mailbox, you can add it to your favorites for easy access. To do this, right-click on the shared mailbox in the folder list and select Add to favorites.
If you want to remove a shared mailbox from your favorites, right-click on it in the folder list and select Remove from favorites.
If you want to switch back to your own mailbox, click on your profile picture in the top-right corner of the screen and select your own mailbox from the drop-down menu.

Conclusion

Opening a shared mailbox in Outlook Web is a simple process that can be done in just a few clicks. By following the instructions provided in this article, you can easily access and manage the contents of a shared mailbox. Remember to use the tips and tricks provided to make the process even easier and more efficient.